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Table of Content
Student Assessment Agreement
Page 3
Assessment Cover Sheet
Page 4
Introduction
Page 5
Assessment Task 1: Knowledge Questions
Page 6
Assessment Task 1: Checklist
Page10
Assessment Task 2: Project
Page 11
Assessment Task 2: Checklist
Page 16
Final Assessment Results
Page 19
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? • Yes • No
Do you understand the requirements of the assessments for this unit? • Yes • No
Do you agree to the way in which you are being assessed? • Yes • No
Do you have any specific needs that should be considered? • Yes • No
If so, explain these in the space below.
Do you understand your rights to re-assessment? • Yes • No
Do you understand your right to appeal the decisions made in an assessment? • Yes • No
Student name
Student number
Student signature
Date
Qualification Code and Name BSB80120 Graduate Diploma of Management
Unit Code and Name BSBHRM611 CONTRIBUTE TO ORGANISATIONAL PERFORMANCE
Assessor name
Assessor signature
Date
Assessment Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
• I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Introduction
The assessment tasks for BSBHRM611 Contribute to organisational performance development are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
BSBHRM611 Contribute to organisational performance development describes the skills and knowledge required to contribute to organisational performance development, through contribution to planning, development and coordination of performance development programs.
For you to be assessed as competent, you must successfully complete two assessment tasks:
• Assessment Task 1: Knowledge questions – You must answer all questions correctly.
• Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.

Assessment Task 1: Knowledge questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
• review the advice to students regarding answering knowledge questions in the Business Works Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on:
• where this task should be completed
• the maximum time allowed for completing this assessment task
• whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.

Questions
Provide answers to all of the questions below:
1. Write a paragraph to explain the purposes and benefits of an organisational development program. In your answer:
• define performance development
• list at least five purposes
• list at least five benefits.
2. Complete the table below to describe the components, resource requirements and design principles of an organisational performance development program. The first row has been completed as an example for you to follow.
Component Description Resources/tools
(provide at least one) Design principle
(provide at least one)
Objectives An objective describes what you want to achieve. It is similar to a goal. To establish goals or objectives, be specific, measurable, attainable, relevant and time-bound (S.M.A.R.T). All stakeholders (employees, managers, executives)
Strategic plan
Operational plan Align the performance development program objective to the organisation’s strategic plan.
Development opportunities
Rewards and incentives
Reporting and record keeping
Personal development plans
3. Describe the various roles and responsibilities associated with an organisational performance development program. Complete the table to answer the question (the first row has been completed as an example for you to follow):
Role Responsibilities (at least two)
Employee Work towards achieving individual goals.
Provide feedback to manager.
Take responsibility for own career development.
4. Describe how legislation addresses privacy and confidentiality in a performance development program. In your answer:
• Name at least one legislation/act.
• Describe the legislation/act
• Provide an example of how it addresses privacy and confidentiality.
5. Describe how organisational policies and procedures apply to a performance development program. In your answer:
• Name at least two policies/procedures.
• Explain of how they relate to a performance development program.
6. Explain methods that can be used to evaluate and report on performance development programs. In your answer discuss:
• data collection methods (at least two)
• method to define outcomes (at least one)
• method to evaluate the program
• reporting methods (at least two).

Assessment Task 1: Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully? Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Task outcome: • Satisfactory • Not satisfactory
Assessor signature:
Assessor name:
Date:

Assessment Task 2: Project
Information for students
In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
You will need access to:
• your learning resources and other information for reference
• Project Portfolio template
• Simulation Pack (if you need a case study).
Ensure that you:
• review the advice to students regarding responding to written tasks in the Business Works Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on:
• where this task should be completed
• how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
Activities
Complete the following activities:
1. Carefully read the following:
This project requires you to contribute towards planning, developing and managing a performance development program for an organisation or work area by:
• planning for a performance development program
• creating a performance development program plan
• determining the details of the program
• designing procedures and tools to support the program
• coordinating communication relating to the performance development program
• monitoring and evaluating the program.
Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation!
It is important that you are able to access enough information for your chosen business in order to be able to do your assessment. As a minimum this should include record keeping and reporting organisational policies and procedures and a strategic plan (or objectives). You will also need data to monitor and evaluate your performance development program.
You will need to communicate with people who are involved with the performance development plan. Your communication may be either directly with actual staff members or fellow students/your assessor can play the roles of relevant people/parties. Communication can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements outlined in the Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below.
2. Preparation
Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information. For the case study business, this is all of the documents included in the Simulation Pack. If it’s your own business or a business where you are working or are familiar with, have your business or case study approved by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.
3. Planning for a performance development plan
Complete Section 1 of your Project Portfolio.
To complete Section 1, you need to:
• describe your organisation to identify strategic objectives.
• explain the need for a performance development program plan.
• describe the purpose and objectives of the performance development program.
• list the benefits you expect your performance development plan to have for your work area/organisation.
• identify stakeholders who will contribute towards the performance development program.
• identify and summarise any legislation relevant to the performance development plan.
• identify and summarise any organisational policies and procedures relevant to the performance development plan (at very least include reporting and record-keeping requirements).
• plan to discuss a performance development program plan with stakeholders including how to address cultural differences and diversity.
Make sure you have answered all questions in Section 1. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 1 of the Project Portfolio and make sure you attach these upon submission.
You will use the work done in this section of the Portfolio to consult with stakeholders to develop a performance development program plan in the next activity. In preparation, read through step 4.
4. Developing an organisational performance development program
Meet with at least two of the stakeholders you identified as part of Section 1 of your Project Portfolio.
Consult with stakeholders to agree on desired outcomes for the performance development program and discuss actions, timeframes and persons responsible.
This meeting should take 20 minutes.
This meeting may take place with actual people who work for/are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more team members.
This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio.
As part of this meeting, you are required to demonstrate your ability to:
• use appropriate language to suit the audience.
provide information to the stakeholders.
• encourage discussion.
• acknowledge and consider cultural differences and other diversity issues as you communicate.
• use listening and questioning techniques to confirm that you understand the views of others correctly.
You will be assessed on this.
Complete Section 2 of your Project Portfolio. To complete Section 2, you need to:
• develop a performance management program plan.
• identify performance development opportunities (methods), rewards/incentives and feedback options for your work area or organisation.
• establish a performance development program management structure.
• develop tools and resources to support your development opportunities (at least three).
• establish organisational performance development program procedures including key accountabilities and responsibilities.
Make sure you have answered all questions in Section 2.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 2 of the Project Portfolio.
5. Managing a performance development program
Assume a period of time has passed.
If you are basing this on your own business, make sure you have data available to evaluate the performance development program against the outcomes agreed on in the stakeholder meeting.
If you are basing this on the case study, data is provided in the simulation pack.
Complete Section 3 of your Project Portfolio.
To complete Section 3, you need to:
• identify reporting and record-keeping requirements according to organisational requirements.
• develop a means to report and collate outcomes of your organisational performance development program (e.g. spreadsheet template with inbuilt formulas and graphing options, feedback register etc.)
• ensure individual performance development plans are completed by relevant stakeholders (e.g. attach a performance development plan template to a draft email).
• monitor the organisational performance development program.
• evaluate the organisational performance development program against agreed outcomes.
• write a report to summarise the evaluation outcomes and send or present your report through relevant management structures. Your report must demonstrate your ability to communicates complex relationships between ideas and information (e.g. perfromance development program objectives and desired outcomes, desired and actual benefits, data analysis and evaluation etc.).
Make sure you have answered all questions in Section 3. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 3 of the Project Portfolio and make sure you attach these upon submission.
6. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated.
Assessment Task 2: Checklist
Student’s name:
Did the student: Completed successfully? Comments
Yes No
Plan for a performance development program by:
• explaining the need for a performance development program plan.
• describing the purpose and objectives of the performance development program.
• listing the benefits they expect their performance development plan to have for the work area/organisation.
• identifying stakeholders who will contribute towards the performance development program.
• identifying and summarising any legislation relevant to the performance development plan.
• identifying and summarising any organisational policies and procedures relevant to the performance development plan (at very least include reporting and record-keeping requirements).
• planning how to address cultural differences and diversity.
Develop an organisational performance development program by:
• consulting with relevant stakeholders to:
o discuss a performance development plan.
o agree on outcomes of the performance development program.
• developing a performance management program plan.
• identifying performance development opportunities (modes and methods), rewards/incentives and feedback options for your work area or organisation.
• establish a performance development program management structure.
• develop tools and resources to support your development opportunities (at least three).
• establish organisational performance development program procedures including key accountabilities and responsibilities.
Managing a performance development program by:
• identifying appropriate reporting and record-keeping methods, resources and tools (at least one is a digital tool).
• developing a means to report and collate outcomes of their organisational performance development program.
• ensuring individual performance development plans are completed by relevant stakeholders.
• monitoring the organisational performance development program using data and analysis.
• completing organisational performance development record-keeping and reporting requirements.
• evaluating the organisational performance development program against agreed outcomes.
• writing a report to summarise the evaluation outcomes and reporting through relevant management structures (the report communicates complex relationships between ideas and information).
Demonstrate effective oral communication skills, including:
• Uses appropriate language to suit the audience.
• Encourages discussion.
• Acknowledges and considers cultural differences and other diversity issues as you communicate.
• Uses listening and questioning techniques to confirm that you understand the views of others correctly.
Task outcome: • Satisfactory • Not satisfactory
Assessor signature:
Assessor name:
Date:
Assessor declaration
• I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Final assessment results
Task Type Result
Satisfactory Unsatisfactory Did not submit
Assessment Task 1 Knowledge Questions S U DNS
Assessment Task 2 Project S U DNS
Overall unit results C NYC
Feedback
Student result response
• My performance in this assessment task has been discussed and explained to me.
• I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.